PerlyBloom
SBR Keerthi, Old Madras Road,
Near Mahindra Showroom, Sannatammanahalli, Katamnallur
Bengaluru, Karnataka, 560049.
WhatsApp No.: +91 8971472294
Email ID: support@perlybloom.co.in
Once received and upon QC pass, the Customer and replace the product with new product or can get the refunded amount back to the source.
Return, Refund and Cancellation Policy
After placing the order, customer has an option to cancel the order within one hour; the refund for the same will be processed within 10 working days through same payment mode. The return of jewelry delivered should be informed to PerlyBloom through an email (with tag no, invoice copy and product image) which is support@perlybloom.co.in within 24 hours. PerlyBloom will arrange a pickup free of cost for those products informed within 24 hours. The address to be mentioned is as below.
PerlyBloom
SBR Keerthi, Old Madras Road,
Near Mahindra Showroom, Sannatammanahalli, Katamnallur
Bengaluru, Karnataka, 560049.
WhatsApp No.: +91 8971472294
Email ID: support@perlybloom.co.in
PerlyBloom will receive the parcel from the respective courier partner and our QC team will inspect the return product, once it is approved the refund for the same will be done in 15 working days.
Privacy Policy
Introduction
This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by PerlyBloom. We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following Policy to learn about our information gathering and dissemination practices.
Note: Our Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. This Policy is incorporated into and subject to our Terms and Conditions of use.
Collection of Personally Identifiable Information and other Information
When you use our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address. We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location and device information. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
Security Precautions
Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all Website lists and newsletters, please visit unsubscribe.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.
If we decide to change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Customer Support
Please contact us regarding any questions regarding this statement.
